Returns & Exchanges
At 70Cigars, we strive for complete satisfaction with every premium blend; if you are not entirely satisfied, you may return your purchase within 30 days of receipt provided the items remain in their original condition and packaging.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email or our online portal to obtain a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
- 2.Prepare Your Package
Securely pack the items in their original humidified packaging to prevent damage during transit, ensuring the RMA number is clearly marked on the exterior.
- 3.Ship the Items
Drop off your package at any authorized carrier location using the provided label, or schedule a pickup at your convenience.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your full refund to the original payment method or ship your replacement items within 3-5 business days.